Support By : +86-15960213383

Login

FAQ

Images

Frequently Asked Questions

We are the agency who always gives you a priority on the free of question and you can easily make a question on the bunch.

  • How AC ev charger works?

    A: The output of the AC charging post is AC, which requires the OBC to rectify the voltage itself, and is limited by the power of the OBC, which is generally small, with 3.3 and 7kw being the majority.

  • How to use EV Charger?

    A: You need to connect the ev charger to the power supply and then insert the charging plug into your car. If you have selected the RFID card, it will only start charging after you have swiped the RFID card. APP version you can control the start or stop of charging on your mobile phone, and you can also make appointments to charge at certain times.

  • What is difference between Mode A and Mode C?

    A: According to different connection methods, this product is divided into Mode A and Mode C. Mode A and Mode C are only different in connection, other performances are completely the same, and both can be used with the stand.

  • Where is your factory located? Can I visit it?

    A: Our factory is located in Xiamen City, Fujian Province,China. All our clients, from home or abroad, are warmly welcome to visit us.

  • What's the MOQ?

    A: Most of our products are in stock, no MOQ. If you have customized requirements, please contact us. We will provide specific solutions for your requirements. If you are ordering just one product, we can also customise the logo or change the colour of the panel for you, but these customisations are available at an additional cost. Please contact us for more information

  • What is your sample policy?

    A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. 

  • Others?

    A: If you can't find the exact product you need in the picture, don't walk away. Welcome to contact us at any time or send us the sample and we will reply you as soon as possible.